FAQ

Q: What is the shipping time for my order? A: Shipping time for your order will be calculated at checkout based on your location and the availability of the item(s) in stock. We strive to ship all orders within 1-3 business days, and you will receive a tracking number once your order has been shipped. However, standard shipping typically takes 7-10 business days, while expedited shipping can take 5-7 business days. Please note that shipping time may vary depending on your location.

Q: What are my shipping options? A: We offer standard shipping and expedited shipping options for your convenience. Standard shipping typically takes 7-10 business days, while expedited shipping can take 5-7 business days. Please note that shipping time may vary depending on your location.

Q: How can I track my order? A: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier's website.

Q: What is your return policy? A: We accept returns within 30 days of the original purchase date. Items must be in their original, unused condition with all tags attached. Please contact us at pawslovethis@gmail.com for instructions on how to return your item(s).

Q: What forms of payment do you accept? A: We accept all major credit cards, PayPal, and Afterpay.

Q: Do you offer international shipping? A: Yes, we do offer international shipping. Shipping cost and delivery times will vary depending on your location.

Q: What if my order arrives damaged or is incorrect? A: If your order arrives damaged or is incorrect, please contact us immediately at pawslovethis@gmail.com with your order number and a photo of the damage or incorrect item(s). We will work to resolve the issue as quickly as possible.